Using Heidi Health AI at Our Surgery: Improving Efficiency and Accuracy
At our GP surgery, we are committed to providing safe, efficient, and high-quality care to all our patients. As part of our ongoing efforts to improve the way we deliver care, we are now using Heidi Health AI, a secure and advanced medical transcription tool, to assist our clinicians during consultations.
What is Heidi Health AI?
Heidi Health is an AI-powered tool designed to support healthcare professionals by securely transcribing and structuring consultation notes in real-time. It transcribes conversations between patients and clinicians, allowing doctors to focus more on you—rather than typing up notes during or after your appointment. The software then assists writing notes to enable better documentation.
How It Helps
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Better Focus on You: With transcription handled by AI, your GP can concentrate on listening and responding to your concerns without needing to look away to type notes.
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Accurate Medical Records: The AI helps create detailed and structured notes that ensure nothing important is missed.
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Time Efficiency: Transcribing notes automatically saves time, allowing our clinicians to spend more time on patient care and reduce after-hours admin.
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Consistency and Quality: AI-generated notes are clear, concise, and follow standard medical documentation practices, helping improve continuity of care.
Your Privacy Matters
We take your privacy and confidentiality seriously. Heidi Health is fully compliant with NHS data protection standards and GDPR. Here's how your data is handled:
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No audio recordings are stored.
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Transcriptions are encrypted and protected.
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Each note generated is reviewed by the Clinician and securely posted into systmone - our clinical system.
- The Software does not make any management decisions or recommendations, your Clinician remains in charge but uses the software to save time and improve documentation.
What This Means for You
You may notice your doctor spending more time looking at you instead of the computer. This is thanks to Heidi Health doing the background work.
If you're ever unsure or have questions about how the AI is used during your appointment, feel free to ask your clinician.