Appointments

ImportanImproving our eConsult service access to provide more options for care Extended Access to eConsult's

We’re pleased to announce that we’ll be offering more access to our eConsult service.

Due to high demand, we’ve had to close the service early some mornings, which has caused some inconvenience.

To improve this, we are now opening the eConsult service at 8:00 AM Monday to Friday, and it will be available until early afternoon.

We encourage you to complete the eConsult form online, and your request will be reviewed by a member of our team as quickly as possible. This ensures that we can address your healthcare needs in a timely and efficient way.

There remains a problem of availability of appointments each day so please try to complete a form as early as possible in the day.

If you are unable to complete an eConsult, and required an appointment with the nurse or need to speak to a receptionist about anything else please call the practice.

Use the NHS App for eConsult

You can also complete your eConsult using the NHS App – a simple, secure way to access a range of NHS services directly from your smartphone or tablet.

The NHS App allows you to:

Check your symptoms and get instant advice
Complete eConsults
Order repeat prescriptions
View your GP medical records

If you already use online access, you can continue to use it alongside the NHS App for added convenience.

For more information on the NHS App, visit: www.nhs.uk/nhsapp

Pharmacy First offers diagnosis and management for many common conditions and illnesses - please check this link to see if you can receive help and advice sooner

Non-urgent advice: Our Extended healthcare team at Emsworth medical practice

At Emsworth Medical Practice, we are proud to work with a skilled and diverse team of healthcare professionals alongside our GPs. In many cases, one of these professionals may be the best person to help with your health concerns, offering you more convenient care and reducing the need for an appointment with a doctor.
Interpreter Services: If you need an interpreter, please inform us in advance so we can arrange this.

Our Extended Healthcare Team Includes:
Pharmacists – They can assist with most medication-related queries, conduct medication reviews, and help adjust doses for various conditions. They regularly support GPs in managing long-term medications and chronic conditions.
- Nurse Practitioners – These highly trained nurses can diagnose and treat many conditions, prescribe medications, and offer advice on managing long-term health issues.
- Physiotherapists – If you're experiencing muscle, joint, or mobility problems, our physiotherapists can offer expert treatment and rehabilitation advice.
- Care Coordinators
- They help you navigate and access the right services, ensuring you receive the care and support you need in the most efficient way.
Cancelling or Changing Your Appointment

If you are unable to attend your appointment, please let us know as soon as possible so that we can offer the time to another patient. You can cancel or change your appointment in the following ways:
- Use SystmOnline: Log in to cancel or reschedule your appointment.
- Call Us: Contact the practice during opening hours. Check our website for our opening times.
- Visit Us: Speak to a receptionist at the practice during opening hours.
If You Need Help When We Are Closed

NHS 111: You can visit the NHS 111 website at 111.nhs.uk or call 111 if you need non-emergency medical help outside of our opening hours. (NHS 111 online is available for people aged 5 and over. Call 111 for children under 5.)

Out-of-Hours Care: If it’s a life-threatening emergency, please dial 999.

Appointment Preferences and Support

If you need help with your appointment, please let us know:

Home Visits

If you are too unwell to attend the surgery or are housebound, you can request a home visit. However, please note that routine healthcare services are no longer provided through home visits. Home visits are only considered for patients who are genuinely unable to travel to the practice due to their medical condition.

When requesting a home visit, please provide the following information:
- Your medical condition and symptoms.
- Any relevant details that can help us assess the urgency of the visit.
A doctor will likely call you back to discuss your situation and determine whether a home visit is necessary. This helps us ensure that the visit is urgent and appropriate. If possible, please contact the surgery before 11:00 AM to request a visit.

Please note, home visits will not be provided simply because you are unable to arrange transport to the surgery.

Appointments

ImportanImproving our eConsult service access to provide more options for care Extended Access to eConsult's

We’re pleased to announce that we’ll be offering more access to our eConsult service.

Due to high demand, we’ve had to close the service early some mornings, which has caused some inconvenience.

To improve this, we are now opening the eConsult service at 8:00 AM Monday to Friday, and it will be available until early afternoon.

We encourage you to complete the eConsult form online, and your request will be reviewed by a member of our team as quickly as possible. This ensures that we can address your healthcare needs in a timely and efficient way.

There remains a problem of availability of appointments each day so please try to complete a form as early as possible in the day.

If you are unable to complete an eConsult, and required an appointment with the nurse or need to speak to a receptionist about anything else please call the practice.

Use the NHS App for eConsult

You can also complete your eConsult using the NHS App – a simple, secure way to access a range of NHS services directly from your smartphone or tablet.

The NHS App allows you to:

Check your symptoms and get instant advice

Complete eConsults

Order repeat prescriptions

View your GP medical records

If you already use online access, you can continue to use it alongside the NHS App for added convenience.

For more information on the NHS App, visit: www.nhs.uk/nhsapp

Pharmacy First offers diagnosis and management for many common conditions and illnesses - please check this link to see if you can receive help and advice sooner

Non-urgent advice: Our Extended healthcare team at Emsworth medical practice

Interpreter Services: If you need an interpreter, please inform us in advance so we can arrange this.

Our Extended Healthcare Team Includes:

Pharmacists – They can assist with most medication-related queries, conduct medication reviews, and help adjust doses for various conditions. They regularly support GPs in managing long-term medications and chronic conditions.

Nurse Practitioners – These highly trained nurses can diagnose and treat many conditions, prescribe medications, and offer advice on managing long-term health issues.

Physiotherapists – If you're experiencing muscle, joint, or mobility problems, our physiotherapists can offer expert treatment and rehabilitation advice.

Care Coordinators

They help you navigate and access the right services, ensuring you receive the care and support you need in the most efficient way.

Cancelling or Changing Your Appointment

If you are unable to attend your appointment, please let us know as soon as possible so that we can offer the time to another patient. You can cancel or change your appointment in the following ways:

Use SystmOnline: Log in to cancel or reschedule your appointment.

Call Us: Contact the practice during opening hours. Check our website for our opening times.

Visit Us: Speak to a receptionist at the practice during opening hours.

If You Need Help When We Are Closed

NHS 111: You can visit the NHS 111 website at 111.nhs.uk or call 111 if you need non-emergency medical help outside of our opening hours. (NHS 111 online is available for people aged 5 and over. Call 111 for children under 5.)

Out-of-Hours Care: If it’s a life-threatening emergency, please dial 999.

Appointment Preferences and Support

If you need help with your appointment, please let us know:

Home Visits

When requesting a home visit, please provide the following information:

Your medical condition and symptoms.

Any relevant details that can help us assess the urgency of the visit.

A doctor will likely call you back to discuss your situation and determine whether a home visit is necessary. This helps us ensure that the visit is urgent and appropriate. If possible, please contact the surgery before 11:00 AM to request a visit.

Please note, home visits will not be provided simply because you are unable to arrange transport to the surgery.