Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You will need to have registered with us first and then you can order your repeat prescriptions from those listed. You can also book an appointment with your GP through the same link.
You can also:
- Complete our online form for repeat medication requests
- Bring it to the surgery and pop it into the box on the reception counter or Post it with a stamped addressed envelope
If you are not using web based methods and you do not have your repeat prescription request slip, please clearly list your medications with your name, date of birth, your address and your contact phone number.
- Your prescriptions will take 5 working days from receipt to process but please allow longer if possible.
- We do not take requests for repeat prescriptions over the telephone as this can result in errors.
- All repeat prescriptions are regularly reviewed so after a period of time the doctor may ask to see you.
Repeat prescriptions must be authorised by your GP and have been issued to you in the last 180 days.
Collecting your prescription
You can collect your prescription from the pharmacy 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone on 01243 378 812
- fill in our medication query form.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
NOMAD trays
Dosette medication trays set up by your pharmacy are available only to patients who have been assessed and have shown a specific need for this service.
They are not freely available to all patients upon request.
The provision of NOMAD trays is intended for those who require additional support with managing their medications, and eligibility is determined based on individual health needs and circumstances.
If you believe you or a relative may benefit from this service, please discuss it with our prescriptions team to assess whether it is appropriate.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.